Testimonials

What Our Customers Say


At True Restoration we know trust is earned by doing the job right, every time. For more than two decades our owner, Gord, has been serving homeowners and businesses across Ontario with reliable property services.

Gord began the business in 2004 focusing on carpet cleaning and general home care. Over the years he expanded the company’s capabilities to meet the needs of his clients, adding full-service property maintenance, disaster restoration, water damage mitigation, mould remediation, fire cleanup and complete rebuild services.

Today True Restoration is recognized for its professionalism, attention to detail and commitment to restoring both property and peace of mind. 

Customer Reviews

Our reviews reflect the standards we bring to every project: clear communication, dependable workmanship, and respectful service. Some older testimonials refer to our former name, Grief Relief Cleaning Services, but the same values have guided us throughout our growth from cleaning to full restoration.

Brittney DeSantis

Ontario, Canada

I recently hired Grief Relief Services for a full carpet cleaning in my home, and I couldn’t be more satisfied with the results. From start to finish, the team was professional, punctual, and incredibly respectful of my space.

Booking the service with Gord was straightforward, with clear communication and fair pricing. On the day of the appointment, the technicians arrived on time and got straight to work.

They explained their process, answered my questions, and treated the carpets with care. Even high-traffic areas and stubborn stains that I thought were permanent came out looking fresh.

If you’re looking for a reliable, compassionate, and high-quality carpet cleaning service, I highly recommend Grief Relief Services. They live up to their name by making tough cleaning jobs a little easier on you.

Sam Nassar

Ontario, Canada

My experiences with Grief Relief Cleaning Services has been overwhelmingly positive.

My 2024 was fraught with issues that led to significant damages to my home and possessions. I cannot stress the diligent and efficient methods of Gordon Birkett and his team. They were ready and prepared as soon as we needed them and completed each job in a professional manner.

Gordon and his team were also incredibly understanding about the issues we were dealing with and as a result ensured the work was done not only quickly but in a quality manner. Grief Relief was always attentive whenever I had questions pertaining to the jobs and were always readily available.

I would happily recommend Grief Relief Cleaning Services.

Arnie Sherman

Ontario, Canada

Gord and his crew are great. I used them to empty out my old office space and dispose of unwanted furniture.

They were professional, courteous and extremely efficient. Vacuumed and cleaned window sills when they finished.

I would highly recommend Grief Relief, as I am totally satisfied with their service. Great job guys.

Lisa Marshall

Ontario, Canada

Gord was amazing! We had a flood in our basement and he came and took care of everything! He removed all the damaged items, extracted all the standing water and set up mitigation and structural drying.

He also helped coordinate the repairs and rebuild and even came back to clean the carpets once everything was dried. He is great to work with, responsive and great value for money. Thanks Gord!!

Sue Bugos

Ontario, Canada

We needed someone to remove a large amount of garbage from our home quickly, and Gord came to our rescue! He was so friendly and professional, prompt and efficient.

I’ll be sure to keep Grief Relief Services’ number handy for any other home maintenance help we need!

Claudio

Ontario, Canada

Gord and his services are consistently unmatched in the industry because of reliability, caring, trust, performance, and exceeding expectations.

After decades of service, Gord remains true to the customer, himself, and his business. KUDOS and all the BEST!!!

Lynn Keats

Ontario, Canada

We have had a consistently positive experience with Gord and Grief Relief for many years. He prioritizes professionalism, trust, and customer satisfaction, always ensuring that our needs are met with care and attention.

We appreciate how promptly he addresses any issues we have. Gord’s politeness and kind manner are of great value to us!

Marie Catchick

Ontario, Canada

I have been using Gord, for 10 years now I have been extremely pleased with both Gord and his services from cleaning my home, polishing my silver, cleaning my curtains, steam cleaning my entire carpeting in my home.

Cleaning all the windows, bathrooms floors, and polishing all my woodwork and appliances. Gord is always ready to tackle any duties with a smile.

Rated Across Ontario

Our Google Rating

Don’t just take our word for it — see what real homeowners and business owners are saying about their experience with True Restoration.

Our Google Rating (5/5 stars)

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